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Use Support when something in Trivexis is unclear, blocked, or behaving differently from what you expected.

Common Support Areas

Account and access

Help with sign-in, Organisation access, roles, and account membership.

Integrations

Help with connected systems, missing context, and provider setup questions.

Before Asking For Help

Include enough context for support to understand the problem:
  • what you were trying to do
  • which Organisation you were working in
  • the page or feature involved
  • what you expected to happen
  • what happened instead
Screenshots are helpful when they do not include sensitive customer information.